Start a return or exchange

30 days from delivery, returns and exchanges are both accepted. If your piece arrived damaged, we replace it free.

Order number If you have it - check your Etsy or email receipt. Not required.

Email So we can reply. We'll never use it for anything else.

What would you like?

Replace it Exchange for another breed Refund

What happened?

Arrived damaged Wrong item Not what I expected Other

Anything else we should know?

Add a photo

Choose a photo

Remove

Optional - helpful if something arrived damaged.

Company

Send request

We reply within one business day. Etsy orders can also be handled through Etsy's own messages.