Privacy Policy

Last updated: April 7, 2026

Information We Collect

When you make a purchase on lineartbycharles.com, we collect information necessary to fulfill your order:

• Contact information: Name, email address
• Shipping information: Street address, city, state, zip code
• Payment information: Processed securely by Stripe, Inc. We never store your credit card number, CVV, or full card details on our servers.

When you browse our site, we may collect:

• Analytics data: Pages visited, time on site, and general browsing behavior via Google Analytics 4
• Advertising data: Browsing and purchase activity via Meta Pixel for ad optimization
• Email address: If you voluntarily sign up for our mailing list

How We Use Your Information

• To process and fulfill your orders
• To send order confirmation and shipping notification emails
• To respond to customer service inquiries
• To improve our website and product offerings
• To send marketing emails (only if you opted in via our mailing list)
• To run targeted advertising on Meta platforms (Facebook, Instagram)

Payment Processing

All payments are processed securely by Stripe, Inc. Your payment information is transmitted directly to Stripe via their secure, PCI-compliant checkout page. We never see, store, or have access to your full credit card details. For more information, see Stripe's Privacy Policy.

Cookies and Tracking Technologies

We use the following tracking technologies:

• Google Analytics 4: to understand how visitors use our site
• Meta Pixel: to measure advertising effectiveness and deliver relevant ads on Facebook and Instagram
• localStorage: to save your shopping cart contents between visits

These technologies may use cookies or similar identifiers. You can manage cookie preferences through your browser settings.

Third-Party Services

We share your information only with the following service providers, solely for the purposes described:

• Stripe: payment processing
• Resend: transactional email delivery
• Google Analytics: website analytics
• Meta (Facebook/Instagram): advertising
• USPS: shipping and delivery
• EverBee: email mailing list (if you subscribe)

Data Retention

We retain order records for 7 years to comply with IRS record-keeping requirements. Mailing list subscriptions are retained until you unsubscribe. Analytics data is retained according to the policies of Google and Meta.

We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Your Rights

You may:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Unsubscribe from marketing emails at any time
• Opt out of analytics tracking via your browser settings

To exercise any of these rights, email us at orders@lineartbycharles.com.

Contact

Line Art by Charles LLC
Boston, Massachusetts
orders@lineartbycharles.com